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Stay in touch

Stay connected
Please choose one of the contact forms below to get in touch. Our Housing, Sales and Finance Team are ready to assist you.

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Housing service

Placing a service request
To place a service request use the service form on this page. Service requests cannot be handled over the phone.-

Check our FAQ page for answers and a few tips first a bit further down on this page.

Opening hours
Monday to Friday 9 am and 5 pm.

During evenings, public holidays and weekends we have an on call service available for you. Please note that this service is only to be used in case of emergency or an urgent matters (i.e water leak).

Urgent matter?
Fire - call 112
Medical - call 112
Theft / break in - call 114 14 (Police)

Call Housing Service
+46 8 410 337 80
For urgent matters or general questions.

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Sales & Marketing

Looking for a corporate housing solution
Are you working for the company´s HR department, recruitment, relocation agency, CEO or just simply moving to Stockholm for work? Perfect, we might just have the perfect housing solution for you or your employees.

Landlords & property owners
If you are a landlord/owner with a new exiting build, we would love to get in touch to talk about collaborations.

Private lease
Please note that we are strictly working B2B, and therefore have no possibility on signing private lease agreements.

New collaborations & marketing
We are always looking for new exiting
colab´s and partners. Do you have something that you think is the perfect match with Stay Sthlm. Please reach out to us and we will schedule a meeting.

Termination of lease
Send an email to termination@staysthlm.se before the end of the month. Please note that all lease agreements have 3 full month´s notice period.

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Finance & HR 

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In any emergency or life treatning such as a fire, house breaking call:

Sos alarm

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Locked out

During office hours (weekdays) 9 am-4 pm cal our Housing Service.

If you have been locked out please contact a licensed locksmith. You as a tenant is responsible to bare the cost of the service. Please contact your insurance company for claims.

Housing Service (office hours)
08-410 337 80

Locksmith (evenings & weekends)
08-212 121

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If you are having troubles with one of the following please check the providers website before contacting our Housing Service.

  • Internet

    Please try and restart your router. This may sole the problem. If not check the service provider´s website if there is any disturbance. Please have your MacId (located on the back of your modem) ready as they need those details to troubleshoot.

    You can also call the internet provider (Comhem) and ask them if there is a disturbance in your area.

  • Electricity

    Do you have electricity in some rooms?
    Check if a fuse has blown, if so go to the nearest supermarket and buy a fuse/ or use the switch on the fuse box.

    Is the whole building/neighbourhood without power?  We would love to help you but this is outside our power. Please wait until the provider has solved the problem. Check for updates on their website. (Elnätet i Stockholm, Ellevio). The items in your fridge will last for up to 48 hrs. For claims contact your insurance company.

    Did you pay your electricity bill? 
    Call the provider and check that everything is in order. If electricity is included in your fees, please contact Stay Sthlm.

  • No water
    If you cannot see anything on that website, wait for 1,5 hours and see if the water comes back on. Sometimes the property owner needs to do an emergency shut off of the water. Stay Sthlm will not be informed. Please be patient.

    Is the water shut off in both the kitchen and bathroom? If yes, check if the water is shut off in the area through "Stockholm vatten och avlopp".

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General information

We would love to get in touch with you. Send us an email if you may have any questions and we will happily assist you


Housing Services


Before contacting us you might want to look through our
FAQ page

Need support?

Our role is to provide comfortable living and make sure your stay in Stockholm will be as smooth as possible.


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Stay Plus will help you with your property today.

Get in touch!
+46 8 410 337 80.

StayPlus AB

Clean and modern furnished apartment close to the subway. Great host communication. I will definitely come back!

Anna, Solna

The Facts: 
40 140 sqm rented apartment space

170 service tickets per month

Stay Sthlm

Clean and modern furnished apartment close to the subway. Great host communication. I will definitely come back!

Anna, Solna

They are always very responsive, professional and offer a great variety of apartments to my clients.

Mianda S, Destination Consultant

I can’t thank you enough for the huge help you have been to our family and what a massive relief it is in these very uncertain times.

Heikki, tenant

Alfa has collaborated for many years placing a large amount of clients in great properties across Stockholm.

Lida L., Alfa Quality Moving

It is so easy to get in touch with the team and they are very quick to answer any questions, even during an emergency on the weekend!

Anna, tenant

Stay Sthlm are always very responsive, professional and has great variety of apartments to my clients.

Mianda S, Destination Consultant

A professional and responsive company offering affordable short and long term accommodation to suit all needs.

Jenny D, Alfa

Jag kan varmt rekommendera Stay Sthlm när ni söker företagsbostäder.

Viktoria L., Nordic Relocation Group AB


Stay in Sweden AB
Box 20011
SE-161 02 Bromma

Company information

Stay in Sweden AB